{"id":2,"date":"2025-12-20T01:50:51","date_gmt":"2025-12-20T01:50:51","guid":{"rendered":"https:\/\/allisontop.com\/?page_id=2"},"modified":"2025-12-28T21:43:16","modified_gmt":"2025-12-29T05:43:16","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/allisontop.com\/?page_id=2","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Shipping<\/strong><\/h3>\n

ALLISONTOP will offer free standard shipping for all orders (excluding some regions). If you are not sure whether your region can enjoy the free shipping policy, please contact us by email.<\/p>\n

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  • After receiving the order, we will arrange the shipping within\u00a048 hours<\/strong>.<\/li>\n<\/ul>\n\n\n\n\n
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    US Delivery<\/strong><\/p>\n<\/td>\n

    		\n

    Approximately\u00a07-10 business days<\/strong>\u00a0to arrive from the date of ordering<\/p>\n<\/td>\n<\/tr>\n

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    International Delivery<\/strong><\/p>\n<\/td>\n

    		Approximately\u00a012-15 business days<\/strong>\u00a0to arrive from the date of ordering<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    If you have a concern with your shipping status of your order, please contact us at support@allisontop.com<\/strong>.<\/p>\n

    Producet Orders<\/strong><\/h3>\n

    If we are unable to supply you with a product (for example, if it goes out of stock or is no longer available after you have submitted your order), or if we cannot deliver to your chosen address or within the specified delivery timescales, we will notify you by email. In the email, we will provide you with a contact number, or alternatively, we will reach out to you directly. We will not process your order. If you have already made a payment for the products, we will offer you the option to hold your order until the out-of-stock products are back in stock, or we can issue you a refund. If you choose the latter, we will refund you the full amount paid as soon as reasonably possible.<\/p>\n

    Product Refunds &\u00a0<\/strong>30-<\/strong>D<\/strong>ay\u00a0<\/strong>M<\/strong>oney-<\/strong>B<\/strong>ack\u00a0<\/strong>G<\/strong>uarantee<\/strong><\/h3>\n

    If you are unsatisfied with our products, we offer a 30-day money-back guarantee for all items returned\u00a0within 30 days of purchase<\/strong>.\u00a0<\/p>\n

    Please note that our\u00a030-Day Money-Back Policy is applicable only to individuals with registered Consumer or Client accounts<\/strong>. Additionally, you will be responsible for covering the cost of postage and any taxes associated with returning the product to our warehouse.<\/p>\n

    Exceptions<\/strong><\/h3>\n

    Please note the following exceptions to our return and exchange policy:<\/p>\n

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    • We cannot accept returns on products that have been opened or used.<\/li>\n
    • Returned items must be in their original packaging.<\/li>\n
    • Returned items must be unopened and unused<\/strong>.<\/li>\n<\/ul>\n

      How to request a refund<\/strong><\/h3>\n

      Please contact our customer service at support@allisontop.com<\/strong> with your order number and reason for return.<\/p>\n

      Please follow the instructions to return the item to the designated address.<\/p>\n

      We will process your refund within 1-3 business days after receiving the returned item.<\/p>\n

      The refund will be returned to your original payment account.<\/p>\n

      Once we have received your return package, you will receive a full refund. Please be advised that refunds take up to 5 working days to process and we will refund you via your original payment method.<\/p>\n

      Additional Information<\/strong><\/h3>\n

      The customer is responsible for all shipping and handling charges incurred when shipping product back to us, unless the item is faulty. ALLISONTOP is not responsible for parcels that are lost or misdirected when being returned to us. Retain your return tracking number for your records.<\/p>\n

      If you have more questions, please contact us at support@allisontop.com.<\/p>\n

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      Shipping ALLISONTOP will offer free standard shipping for all orders (excluding some regions). If you are not sure whether your region can enjoy the free shipping policy, please contact us by email. After receiving the order, we will arrange the shipping within\u00a048 hours. US Delivery Approximately\u00a07-10 business days\u00a0to arrive from the date of ordering International […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/allisontop.com\/index.php?rest_route=\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allisontop.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/allisontop.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/allisontop.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/allisontop.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":4,"href":"https:\/\/allisontop.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":4765,"href":"https:\/\/allisontop.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/4765"}],"wp:attachment":[{"href":"https:\/\/allisontop.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}